2View from Living Room

Useful Information

Changeover/  Short breaks

During the peak season changeover day will be on Saturday.
The apartment will be available from 4pm on the first day of the rental and you will need to vacate the apartment by 10am on the last day.  Access details will be given to you once booking has been made.
During the low seasonal weeks, we are happy to consider alternative changeover days upon request, we are also happy to take bookings for long weekends (Friday-Monday) where possible.  If you would like to enquire about an alternative changeover day or long weekend booking please either telephone or email us using the details provided on the ‘Contact Us’ section.

Cleaning/ Bed linen/ Towels

All beds have a duvet and two pillows per person.  We will provide all bed linen, bath mats, hand and bath towels, tea towels and oven gloves.  We DO NOT provide beach towels.
The apartment will be fully cleaned and all beds made up before your arrival.  If you are staying at the apartment for longer than one week the housekeeper will visit the apartment each Saturday to change the bed linen.

Bookings

All bookings are subject to availability.  Whilst the information on the Prices & Availability page should correctly represent the availability of the apartment, on occasion it may be incorrect.  If the apartment is not available on your requested date, we will let you know and suggest alternative dates.

Provisional Bookings

When booking more than eight weeks in advance we are happy to reserve dates for you for 48 hours.
Once this time has expired, you will need to confirm the booking and pay a deposit or the apartment will automatically become available.

Payment

If a booking is made eight weeks or more in advance of the holiday a deposit of 20% will be payable.
Eight weeks before the holiday the remaining 80% will be payable.
All bookings made less than eight weeks in advance of the holiday will be payable immediately.
A £100 refundable deposit is payable with the final balance for all bookings and will be refunded following the housekeepers final inspection.

Cancellations/ Changes

In the unlikely circumstance, it may become necessary for us to cancel your booking due to unforeseen problems with the apartment. In this instance we will endeavour to inform you and provide a full refund as soon as possible.
If you need to cancel your booking the following charges will be made:
8 weeks or more before the holiday        20% deposit will be retained
4 – 8 weeks                                                    50% of the holiday cost
2 – 4 weeks                                                    75% of the holiday cost
0 – 2 weeks                                                   100% of the holiday cost
Cancellations should be made by telephone and then confirmed in writing, an email is acceptable.  The cancellation date will be considered the date you make contact and any refund due will be made once confirmation has been received in writing.
If you would like to make changes to the dates of your holiday, we will endeavour to accommodate your request avoiding cancellation charges.  However, please note that weeks are charged at different prices and therefore, the overall cost may be affected.

Your obligations

You must pay for any losses or damages caused by any member of your party.
You must leave the property in a clean and tidy condition at the end of the rental.
You agree not to exceed the maximum number of guests (4 people) in the property.
You must not transfer the booking to another party without notifying us.
You must not cause any annoyance or disturbance within the neighbourhood.
You must not smoke in the property.

Pets

Sorry no pets allowed.

Complaints

If you encounter any problems upon arrival or during your holiday please telephone us immediately and we will endeavour to rectify the problem straight away.
If you would like to make a complaint after your holiday, please provide us with details in writing, an email will suffice, as soon as possible and we will investigate the problem.

Mis-descriptions

The information provided on this website is intended as a guide to the apartment, its availability and the local area.  Whilst we have endeavoured to ensure the information provided in this website is correct, we will not be held responsible for any discrepancies.